Shipping policy

Shipping Policy

At Kute Nest, we carefully pack every order to help ensure your products arrive safely and in excellent condition.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and available shipping options.

Order Processing

Orders are typically processed within the timeframe shown at checkout. Processing times may vary depending on product availability, order volume, and fulfillment location.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Delivery

Estimated delivery times are provided at checkout and are estimates only. Actual delivery times may vary depending on the carrier, destination, weather, holidays, and other circumstances beyond our control.

Kute Nest is not responsible for delays caused by shipping carriers, incorrect or incomplete shipping addresses provided by the customer, severe weather, natural disasters, or other events outside our control.

Tracking

When tracking information is available, it will be provided by email after your order ships. Please allow some time for the carrier's tracking information to update after shipment.

Incorrect Shipping Address

Please carefully review your shipping address before completing your order.

If you provide an incorrect or incomplete shipping address and the order has not yet shipped, please contact us as soon as possible at support@kutenest.com. We will do our best to update the address before shipment.

If an order has already shipped, any additional shipping costs resulting from an incorrect address may be the customer's responsibility.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at support@kutenest.com within 7 days of delivery and provide photos of the product, packaging, and shipping label.

If the issue is confirmed to be caused by Kute Nest, the fulfillment provider, or the carrier, Kute Nest will provide an appropriate resolution, which may include a replacement or refund.

International Shipping

If international shipping is available for your order, any applicable customs duties, taxes, brokerage fees, or other import charges are the responsibility of the customer unless otherwise stated at checkout.

If you have any questions about your order or shipping, please contact us at:

support@kutenest.com